Shipping policy

All orders placed on our website are subject to the following shipping terms. We aim to process and deliver every order in a safe, fast and standardized manner for all global customers.
Order Processing Protocol
Standard order processing occurs within one to three business days after successful payment verification. All orders are carefully inspected, packaged, and prepared before dispatch. Any orders submitted during weekends, statutory holidays, or peak promotional periods will be processed in chronological order once regular business operations resume.
Shipping Rate & Service Standard
Our store provides global standard shipping services for most countries. Shipping fees are dynamically generated during checkout based on your delivery location. Eligible orders can enjoy free standard shipping according to our store’s preferential rules. Fast shipping upgrades are available for customers who require quicker delivery.
International Delivery Cycle
Due to the characteristics of international cross-border transportation, delivery times vary by region:
- United States and Canada: 10–16 business days
- European Countries: 10–19 business days
- Other global destinations: 14–28 business days
Delivery time is an estimated reference only, which may fluctuate slightly due to customs clearance, local logistics arrangement and seasonal factors.
Shipment Tracking Service
Once your order is dispatched, a shipping confirmation email containing your exclusive tracking number and inquiry link will be sent automatically. Please allow 1–3 business days for the logistics system to synchronize the latest transportation records.
Customs and Import Regulations
Cross-border parcels may be subject to local customs inspection and official import taxes or duties. Any related fees are charged by local government agencies and shall be undertaken by the recipient. We do not control local customs policies and cannot bear related costs or responsibilities.
Delivery Reminder
Please fill in your accurate and complete shipping address, postal code and contact information when placing an order. We are not responsible for delivery failure caused by incorrect customer information. If you encounter any logistics abnormalities, our customer service team is always ready to provide professional support.